100% SATISFACTION GUARANTEE
We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund except for Bicycles (you can only return a bicycle if unridden and unused for a store credit. No refund on Bicycles).
Please read "Returns" below for more information.
Unfortunately, our store does not Ship any products but you can buy them online and pick them up in store, in order to promote and help our local customers and to keep our business within Manufacturer Policies.
Most orders will be ready within one business day. We are happy to accommodate quicker pickup times if you would kindly call us by phone to confirm the order prior to picking it up. Unless special arrangements are made in advance, orders need to be picked up within 10 days or a 10% restocking fee will be charged.
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.
Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.
If there’s a problem with something you purchased from us, bring it to our store and ask for the day manager. You cannot return a Bicycle (only exchange for the same value or more or store credit if unused). Merchandise returned that appears used will be subject to a restocking fee. (Labor fees and shipping are not refundable, i.e., custom built wheels.)
PRICES AND INFORMATION
This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.
We believe a great price is part of great service!
WE'LL MATCH THE PRICE GUARANTEE - LOCAL or INTERNET
Our goal is to always have the lowest price available so we can be your one stop shop. If you find the same item for less we will happily match the price, or if you already bought the item from us, refund you the difference for up to 30 days from the date of purchase. Want to save time? Let us shop for you. Just ask, and we'll do a quick online search for you to see if we can find a better price. See official requirements.
Must be the exact same item, including size, color and year. Item must be in stock at an authorized US dealer of that product. We must be able to verify with the original copy of an ad or link to the website. We reserve the right to not match items that are below our cost. Other offers, such as 12 Month No Interest Financing, % discount coupons, etc cannot be combined with price match.
HOW TO MATCH A PRICE
In store only: Bring in an ad or the website link for the item in question. We will price match the item at the cashier. If you already purchased the items, bring them back to verify size and color with the receipt and we will price match the ad or link to the us dealer website.